Busibricks

Monte Alto Solutions work together with BUSIBRICKS to provide PERFORMANCE MANAGEMENT SYSTEMS / CRM SYSTEMS for our clients. The system is tailored and bespoke to the specific needs of our clients.

BUSIBRICKS is a Productivity management and CRM business tool. The multi-functional system is the latest version of a tool that has been tried and tested with a range of business clients. It has proved its value to clients in the commercial, franchise and charitable sectors. By investing in and implementing Busibricks you can ensure a positive impact on “bottom line” profit.

The beauty of BUSIBRICKS is that it combines the features, benefits, and functionality of some of the most sophisticated systems with the agility and flexibility of a bespoke business tool. The easy to deploy and simple to use tool is fully integrated with most other platforms, systems and applications (including windows 365, Slack and Google). The flexible design and build format enables our clients to achieve the perfect balance between the efficiency of standardised, repeatable, processes and the effectiveness of services that are tailored to meet your own customers unique demands.

The system is cloud based and accessed by a web browser. The application makes your management teams’ work-life easier and creates synergies between business processes, people and performance. Your leadership team are provided with full command, control and coordination of your organisations systems and operational processes. The system is designed to function across multi-locations including homeworkers and remote sites, including any of your team working at your customers locations.

The BUSIBRICKS team map out your current processes, policies, procedures, and activities and convert them into interactive applications. Throughout the initial consulting and design stage, the team translate your operational tasks into step-by-step actions. Your core (regular, repeatable) activities are then transferred into the system. This way your team can increase productivity and work more efficiently and effectively – focusing in on your customers and their specific needs.

The BUSIBRICKS system increases staff productivity as resources are freed from time consuming processes and procedures. The team take a practical / operational perspective – aimed at streamlining activities. The goal throughout is to automate non-core and mundane activity.

Best practices from your own organisation and from within the industry sector can be established and built into the system. Speed and agility are assured. At the same time your team can “healthily challenge” activities that have been in place for a time and identify new and innovative ways of doing business.

CRM processes and your customer care processes are built into the system which enables our client organisations to swiftly access key information and relationship history. Data and business intelligence are shared amongst appropriate team members – ensuring your customers are provided with a consistent world-class service during each interaction. Safety and security are integrated into the system to ensure you IP and business intelligence are safeguarded and protected.

The BUSIBRICKS system should not be viewed in isolation – a key objective is to help your business grow and increase market share by freeing your team to focus on your own customers. Equally the changes in process allows workforce optimisation and allocation of correct resources. So operational costs can be reduced and commercial efficiencies introduced to your operation.

The BUSIBRICKS and MONTE ALTO SOLUTIONS team work alongside your IT department, operational teams, HR and finance, service delivery and sales and marketing teams to ensure business continuity and BAU during the transition. Busibricks is tested alongside current systems and the deployed rapidly in a smooth handover / implementation.

A key strength is that the system is designed to reflect your strategic direction and your operational needs. It is built around your business and flexes to meet your demand, rather than forces your business to realign to meet the limitations of an inflexible system. The BUSIBRICKS system is fully scalable and flexible – recognising that your business will continue to evolve and change. The system supports any business transformation / change process you instigate.

The BUSIBRICKS system does not impose standard documents / processes. Each element allows document personalisation and integrated e-distribution.

The system provides real time reports, analytics, benchmarking activity, diagnostics, and management dashboards. This allows evaluation of commercial controls, and financial disciplines. The BUSIBRICKS system is a foundation-stone of operational efficiency, customer-centric activity, staff productivity. It helps drive your business to greater success and profitability.